All our products are custom made for each order.  It is not possible to be refunded for simply change of mind. Please review your cart carefully before placing the order, as we cannot modify or offer exchanges once the order is sent into our production line.

Please ask any q's before purchase if you are unsure, we are more than happy to assist you.

While every effort is made to ensure accuracy of colour throughout our printing process, we cannot guarantee that the colours you see on your device will match the true colours.

We will replace or refund your item, if items are delivered faulty, been damaged in transit (by courier),

If you feel that you are not satisfied with your order, please reach out to us at info@rightartsphotography.com

In the occasion you have received a damaged or incorrect item, please email us within 24 hours of the delivery of the item to info@rightartsphotography.com  with a description and photos of the item, the packaging and the carton or tube to show damage and/or the issue, so we can discuss with you. 

Please note, if your return does not meet our Returns Policy it shall be returned to you & you will be liable for the return postage cost. This also is the case for any goods returned to us without pre-authorisation and return approval.

Please note: E-Gift cards do not have an expiry date, and are non-refundable once purchased.

Damaged in transit

Under Australian consumer law, we will replace any products that arrive damaged, faulty, or different to described on this website. When shipping large, fragile items, there is always a risk of damage during transit. Thankfully, this is a rare occurrence for us due to considerable protective packaging.

Got any other questions? Simply send us a CONTACT form message, or email us info@rightartsphotography.com