FAQ`s
We custom print our paper art prints to order in Australia, on a quality 240gsm matte finish (not glossy) white fine art paper using archival inks.
Yes! We ship unframed Art Prints on paper (rolled in mailer tube) but not framed.
ABOUT OUR ART PRINTS (PRINTED ON PAPER):
Our art prints on paper, are available either as a print (unframed) option or as a framed ready-to-hang option.
We custom print our paper art prints to order in Australia, on a quality 240gsm matte finish (not glossy) white fine art paper using archival inks. We have a range of sizes available to choose from so you have many options for your walls!
BORDER INFORMATION FOR OUR ART PRINTS:
For our prints on paper, if 'White Border' is selected above from the dropdown options, this means the art print will have a self-white border (unprinted border) included in the overall measurements (see our Size Chart page for the width of this white border, for each size of print we offer). The artwork will appear smaller if you choose this size.
Otherwise, choose 'No White Border' should you want your art print printed edge-to-edge (no white border look at all).
If you are opting to self-frame, please check the inner window measurement of the frame you are purchasing.
All unframed art prints are rolled and shipped in a protective mailer tube.
ABOUT OUR FRAMES FOR OUR ART PRINTS (ON PAPER):
Our frames for our paper art prints collection, are quality Australian made-to-order frames, sourced from sustainably sourced genuine timber mouldings (in Natural Raw Oak, White Smooth Wood or Black Smooth Wood colour option) that have a 20mm wide profile, and are 40mm in-depth for the Black and Whitewood, or 30mm depth for the Raw Oak wood frames. Your framed wall art print is professionally printed and glued and fitted into the custom made frame and will last for many years to come.
Our frames all have acrylic shatterproof plexiglass, not glass, and although more expensive for us to source, it also means we avoid breakages in transit. There is hanging wire and secure metal D-rings on the back, which means your framed print comes ready to hang upon delivery. See our Size Chart Information page here
See examples below of our timber framing options:
ONCE I PLACE MY ORDER, CAN I CHANGE MY ORDER?
Once an order is placed, it is sent to our warehouse right away, once it is placed, we cannot make any changes. However, feel free to email us immediately, to check if it is possible to do so.
HOW LONG DOES IT TAKE FROM WHEN I ORDER, TO RECEIVING MY PRINT?As we custom print and frame to order, please allow 3-5 business days for us to custom print your unframed art prints on paper, then dispatch from our Australian warehouse - and for all framed items please currently allow approximately 1-2 weeks production time, before dispatch out from our warehouse based via courier.
Due to Covid-19 our shipping partners are experiencing higher than normal volume, please expect an additional few days shipping transit time on top of normal shipping times.
For international orders, please allow an additional approx 10-20 business days on top of the normal lead times,
All customs import duties for international customers, are the responsibility of the customer.
Please see Shipping Information page for more detailed information. Please note: Third party carrier delays are sadly out of our control and we ask for your patience in this time should your order be delayed in transit.
HOW DO I HANG MY FRAMED PRINT?
There is a hanging wire pre-attached on the back of all framed art prints, for easy hanging upon arrival, and each framed print arrives in a protective carton box for safe transit to you.
All unframed prints will require framing once you receive the mailer tube with rolled art print/s. We recommend when receiving to lay it flat on a clean surface, ideally lay a clean cloth or sheet on a table or clean flat floor. then lay the print down and put another sheet on top - with flat weights, books etc. The print should relax in a day or so and then you can put in an empty picture frame.
